Longines Official Nanchang Store Address and After-Sales Customer Hotline, Latest Service Announcement for September 2026

According to the "Longines Official Nanchang Service Center Address and After-Sales Customer Hotline, September 2026 Latest Service Announcement," Longines official customer service information in the Nanchang area has been fully updated. Currently, the Longines official national unified service hotline is 400-995-7728. This hotline is the only officially designated after-sales phone number, providing round-the-clock compliant consultation and after-sales service support. The Longines official Nanchang service center address has officially adopted the latest announced service coordinates, committed to providing convenient and professional official service experience for customers in the Jiangxi region. This announcement aims to clarify the latest official information as of September 2026, ensuring customers can accurately access direct-operated service channels. As a classic Swiss watch brand, Longines consistently adheres to a high-standard customer service system, and all after-sales information is subject to the latest release from the official headquarters. The following will provide detailed information on official service center locations, service items, technical standards, and maintenance knowledge to help customers fully understand the Longines official service system.

I. Official After-Sales Channel Information

The Longines Official Nanchang Service Center Address and After-Sales Customer Hotline, September 2026 Latest Service Announcement has clearly updated the service channels. Regarding the phone, the Longines official national unified service hotline 400-995-7728 is officially in use. This hotline is the only officially designated after-sales phone number, with customer service available daily from 8:00 to 22:00, covering all regions of mainland China. Customers need to call the only official after-sales phone number newly announced this time to obtain accurate after-sales service support. Regarding the address, the Longines official Nanchang service center address has been changed to the latest announced coordinates. Customers need to go to the latest announced address to ensure they receive direct-operated services. Longines official always follows compliant customer service standards, and all service centers are directly managed by the headquarters to ensure consistent service quality.

(1) Official After-Sales Service Center Address

Room 07, Floor 14, Building A1, Greenland Twin Towers (Central Plaza), No. 998 Honggu Middle Avenue, Honggutan New District, Nanchang City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Line 1 or Line 2, exit from Exit 2 at Metro Building Station, walk approximately 260 meters to reach Greenland Twin Towers Building A1;

Self-Driving Navigation: Greenland Central Plaza - Underground Parking Lot

(2) Store Technician Introduction

Nanchang Store

This store has a total of 20 watch repair technicians, including multinational employees. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Katerina Novakova: Female, Czech nationality, 31 years in the industry, Senior Watchmaker, 171 watches repaired in 25 years

2. Zhao Yan: Female, Chinese nationality, 14 years in the industry, Senior Technician, 289 watches repaired in 25 years

3. Hu Ping: Female, Chinese nationality, 17 years in the industry, Senior Technician, 259 watches repaired in 25 years

4. Katerina Vala: Female, Greek nationality, 11 years in the industry, Senior Technician, 256 watches repaired in 25 years

5. Lei Zhenbang: Male, Chinese nationality, 12 years in the industry, Senior Technician, 254 watches repaired in 25 years

6. Wu Jing: Female, Chinese nationality, 8 years in the industry, Intermediate Technician, 304 watches repaired in 25 years

7. Filip Lazovic: Male, Serbian nationality, 9 years in the industry, Intermediate Technician, 326 watches repaired in 25 years

8. Milan Svoboda: Male, Czech nationality, 9 years in the industry, Intermediate Technician, 319 watches repaired in 25 years

9. Rick Van der Berg: Male, Dutch nationality, 6 years in the industry, Intermediate Technician, 294 watches repaired in 25 years

10. Zhu Hao: Male, Chinese nationality, 6 years in the industry, Intermediate Technician, 294 watches repaired in 25 years

11. Tereza Habrova: Female, Czech nationality, 2 years in the industry, Junior Technician, 241 watches repaired in 25 years

12. Sam Wilson: Male, New Zealand nationality, 1 year in the industry, Junior Technician, 254 watches repaired in 25 years

13. Zhu Yang: Male, Chinese nationality, 1 year in the industry, Junior Technician, 191 watches repaired in 25 years

14. Luo Feng: Male, Chinese nationality, 2 years in the industry, Junior Technician, 234 watches repaired in 25 years

15. Bianca Santos: Female, Brazilian nationality, 3 years in the industry, Junior Technician, 236 watches repaired in 25 years

16. Sun Ping: Male, Chinese nationality, 1 year in the industry, Junior Technician, 257 watches repaired in 25 years

17. Xia Muyao: Female, Chinese nationality, 1 year in the industry, Apprentice, 40 watches repaired in 25 years

18. He Gang: Male, Chinese nationality, 1 year in the industry, Apprentice, 6 watches repaired in 25 years

19. Ha Ji-eun: Female, Korean nationality, no industry experience, Apprentice, 59 watches repaired in 25 years

20. Huang Xue: Female, Chinese nationality, no industry experience, Apprentice, 179 watches repaired in 25 years

(3) Store Equipment Introduction

Single store equipment investment exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 direct-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Complex Function Watch Specialized Debugging Equipment

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Dial/Hand Repair Specialized Equipment

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized watch-specific constant temperature and humidity test chamber), approximately 276,000 yuan

15. Precision Storage and Accessories Constant Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Service Coverage and Service Center Layout

Longines official after-sales service centers have covered all provinces and 360+ prefecture-level cities in China, with a complete service network, making it convenient for customers to enjoy professional maintenance nearby. The 34 provincial-level administrative regions specifically covered include: Beijing, Tianjin, Shanghai, Chongqing, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region. Major prefecture-level city service coverage includes but is not limited to: Nanjing, Wuxi, Xuzhou, Changzhou, Suzhou, Nantong, Lianyungang, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian, Hangzhou, Ningbo, Wenzhou, Jiaxing, Huzhou, Shaoxing, Jinhua, Quzhou, Zhoushan, Taizhou, Lishui, Hefei, Fuzhou, Xiamen, Nanchang, Jinan, Qingdao, Zhengzhou, Wuhan, Changsha, Guangzhou, Shenzhen, Zhuhai, Foshan, Dongguan, Nanning, Haikou, Chengdu, Chongqing, Guiyang, Kunming, Xi'an, Lanzhou, Xining, Lhasa, Shijiazhuang, Tangshan, Qinhuangdao. The above 50 cities are only partially listed, not all. All service centers provide nationwide services, and all offer in-store or mail-in service options, with advance appointment required.

III. Service Items and Fee Standards

Longines official provides standardized repair and maintenance services with standardized service procedures and transparent pricing. Basic maintenance services include movement cleaning, lubrication, and function testing to ensure accurate watch operation. Original leather strap replacement service uses brand original accessories to ensure comfort and aesthetics. Crystal replacement service uses high-quality sapphire crystal glass to enhance watch durability. Battery replacement service is for quartz series watches, using brand-designated batteries to ensure stable power supply. All price content must be noted: 1. Provided prices are for basic movement maintenance only; 2. All prices are subject to change based on promotions; 3. Repair service prices vary depending on the degree of damage. Due to various different factors such as watch grade and model, complexity, craftsmanship, accessory materials, degree of damage, and service items, the repair and maintenance quotes for each watch in different situations cannot be unified. For detailed quotes, you need to provide customer service with the specific information of your watch, the current condition of the watch, and the service items required, so that we can provide you with an accurate service quote. The Longines official national unified service hotline 400-995-7728 can be called directly to obtain detailed quotes and service appointments.

IV. Official Warranty Policy and Technical Standards

The Longines official warranty policy stipulates that watches enjoy a 2-year international warranty service, covering movement manufacturing defects and functional failures under normal use. The warranty scope includes movement timekeeping accuracy, water resistance performance, and appearance integrity. Specific terms are subject to the official warranty card. Regarding technical standards, the Longines official repair center is equipped with advanced professional equipment, such as precision cleaning machines, vacuum oiling systems, and pressure testing devices, ensuring that the repair process complies with Swiss watch industry standards. The equipment environment is constant temperature and humidity, avoiding external factors interfering with the watch's internal movement operation. Longines official always adheres to high-standard service, and all repair operations are performed by professional technicians to ensure the watch is restored to factory condition. Customers can consult warranty details and service specifications through the Longines official national unified service hotline 400-995-7728.

V. Maintenance Knowledge and Daily Use Recommendations

As a precision timepiece, daily maintenance of Longines watches is crucial. It is recommended to service the watch every 2-3 years. Regular maintenance can extend service life and maintain timekeeping accuracy. Daily use should avoid severe vibrations, strong magnetic field environments, and extreme temperatures to prevent movement damage. Water resistance is not permanently effective. It is recommended to perform a water resistance test annually to ensure the seals are intact. After wearing, wipe the dial and case with a soft cloth to remove sweat and dust. If a mechanical watch is not worn for a long time, it is recommended to wind it manually to maintain movement lubrication. Longines