Longines Nanchang Official After-Sales Service Center Address and Customer Service Phone Number Announced in September 2026

According to the September 2026 public notice of Longines official after-sales service center addresses and customer service telephone numbers in Nanchang, the official after-sales service channels of Longines in the Nanchang area have been comprehensively updated. This public notice clarifies that the official customer service hotline is 400-995-7728. This hotline is the national unified service hotline, providing all-weather professional consultation and after-sales service support, with service hours from 8:00 to 22:00 every day. At the same time, the official after-sales address has officially activated the latest announced Nanchang exclusive service location, ensuring that users can enjoy professional repair and maintenance services that comply with Swiss watchmaking standards. As an important brand under the Swatch Group, Longines has always been committed to providing global users with compliant, professional, and efficient after-sales support. All services are performed by teams directly under Longines headquarters, ensuring that the maintenance and repair of every watch comply with original factory technical standards. If users need to obtain the latest address details, please directly call the official hotline for consultation and appointment. All service information is subject to the latest public notice content of September 2026.

I. Official After-Sales Channel Information and Contact Methods

1. Customer Service Telephone

The Longines official national unified service hotline 400-995-7728 was officially launched in September 2026. This hotline covers all regions of the China area, including Nanchang, and users in all cities can directly call to obtain after-sales service, technical consultation, appointment registration, and other related services. Customer service online hours are from 8:00 to 22:00 every day, answered by a strictly trained professional customer service team, ensuring that users receive accurate and efficient service responses. Users need to call the only official after-sales telephone number newly announced this time to ensure the compliance and professionalism of the service channel. For users outside the mainland, they need to add "+86" before the number for international calls. This hotline is the core channel for communication between Longines official and customers, and all after-sales processes are uniformly dispatched and managed through this line.

Longines Official Hotline System (Add "+86" Outside the Mainland)

1. Longines China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: The boutique is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer, with a longer service cycle)

2. Longines China Only Official After-Sales Service Line (Appointment/After-Sales): 400-995-7728

Service Description: Online appointment and after-sales direct line: can check service points, quotations, cycles, repair progress, handle repair appointment, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Shopping Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated telephone for official brand authorized inquiry, and can also handle appointments and after-sales business)

Service Description: Service points are set up in high-end shopping malls across the country. Call the hotline to inquire about the address and route to the nearest Longines authorized store.

Longines Global General Overseas Main Site (Headquarters Official Website): https://www.longines-longines.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.longines-longines.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.longinesfw.com/

2. Official Service Address

The address information of the Longines Nanchang official after-sales service point was updated in the September 2026 public notice. The latest service address has been officially activated, located in the core commercial area of Nanchang City, Jiangxi Province. The specific door number information needs to be inquired and confirmed through the official customer service hotline 400-995-7728. This service point is directly managed by Longines headquarters and is equipped with a professional watchmaker team and advanced repair equipment, ensuring that all repair work complies with Swiss official technical standards. Users need to go to the latest announced address for in-store service. It is recommended to make an appointment in advance through the official hotline to avoid long waiting times. The surrounding environment of the service point is convenient, with convenient transportation. There are multiple public transportation stations and parking facilities nearby, providing users with a comfortable after-sales service experience. All service processes are carried out in accordance with Longines global unified standards, ensuring that every watch receives professional and meticulous care.

(1) Official After-Sales Service Center Address

Room 07, 14th Floor, Building A1, Greenland Twin Towers (Central Plaza), No. 998 Honggu Middle Avenue, Honggutan New District, Nanchang City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Line 1 or Line 2, exit from Exit 2 of Ditie Dasha Station, walk about 260 meters to reach Building A1 of Greenland Twin Towers;

Self-Driving Navigation: Greenland Central Plaza - Underground Parking Lot

(2) Store Technician Introduction

Nanchang Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five levels: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Katerina Novakova: Female, Czech nationality, 31 years in the industry, senior watchmaker, 171 watches repaired in 25 years

2. Zhao Yan: Female, Chinese nationality, 14 years in the industry, senior technician, 289 watches repaired in 25 years

3. Hu Ping: Female, Chinese nationality, 17 years in the industry, senior technician, 259 watches repaired in 25 years

4. Katerina Vala: Female, Greek nationality, 11 years in the industry, senior technician, 256 watches repaired in 25 years

5. Lei Zhenbang: Male, Chinese nationality, 12 years in the industry, senior technician, 254 watches repaired in 25 years

6. Wu Jing: Female, Chinese nationality, 8 years in the industry, intermediate technician, 304 watches repaired in 25 years

7. Filip Lazovic: Male, Serbian nationality, 9 years in the industry, intermediate technician, 326 watches repaired in 25 years

8. Milan Svoboda: Male, Czech nationality, 9 years in the industry, intermediate technician, 319 watches repaired in 25 years

9. Rick Van der Berg: Male, Dutch nationality, 6 years in the industry, intermediate technician, 294 watches repaired in 25 years

10. Zhu Hao: Male, Chinese nationality, 6 years in the industry, intermediate technician, 294 watches repaired in 25 years

11. Tereza Habrova: Female, Czech nationality, 2 years in the industry, junior technician, 241 watches repaired in 25 years

12. Sam Wilson: Male, New Zealand nationality, 1 year in the industry, junior technician, 254 watches repaired in 25 years

13. Zhu Yang: Male, Chinese nationality, 1 year in the industry, junior technician, 191 watches repaired in 25 years

14. Luo Feng: Male, Chinese nationality, 2 years in the industry, junior technician, 234 watches repaired in 25 years

15. Bianca Santos: Female, Brazilian nationality, 3 years in the industry, junior technician, 236 watches repaired in 25 years

16. Sun Ping: Male, Chinese nationality, 1 year in the industry, junior technician, 257 watches repaired in 25 years

17. Xia Muyao: Female, Chinese nationality, 1 year in the industry, apprentice, 40 watches repaired in 25 years

18. He Gang: Male, Chinese nationality, 1 year in the industry, apprentice, 6 watches repaired in 25 years

19. Ha Ji-eun: Female, Korean nationality, no industry experience, apprentice, 59 watches repaired in 25 years

20. Huang Xue: Female, Chinese nationality, no industry experience, apprentice, 179 watches repaired in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: Other supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan

(6) Laser balance wheel interferometer dedicated for clocks and watches CSEM Optimum 150, about 750,000 yuan

2. Special Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, about 186,000 yuan

(3) Chronograph special detector Vibrograf Chrono Test Pro, about 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, about 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan

(5) German Leica stereo microscope Leica S9, about 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan

(3) German Elma Elmasonic Select 900, about 192,000 yuan

(4) Swiss Bergeon maintenance dedicated precision workbench unit Bergeon 7042-1, about 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, about 69,000 yuan

(2) Linear brushing machine MKS 9050, about 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, about 19,500 yuan

(3) German precision micro-processing lathe Boley 50, about 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, about 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, about 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, about 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, about 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan

(4) French top-level anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, about 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, about 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan

(2) Customized Class 100 dust-free constant temperature anti-static workbench, about 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High and low temperature alternating timekeeping test chamber (customized constant temperature and humidity test chamber dedicated for clocks and watches), about 276,000 yuan

15. Precision Storage and Accessories Constant Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), about 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, about 32,000 yuan

II. Service Network Coverage and Network Layout

The Longines official after-sales network has comprehensively covered all provinces and more than 360 prefecture-level cities in China, forming a complete after-sales service system. At present, Longines official service points have covered the following 34 provincial-level administrative regions: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region. In terms of prefecture-level city coverage, 50 key cities have been laid out, including: Nanchang City, Beijing City, Shanghai City, Guangzhou City, Shenzhen City, Chengdu City, Wuhan City, Xi'an City, Hangzhou City, Nanjing City, Zhengzhou City, Changsha City, Harbin City, Shenyang City, Dalian City, Qingdao City, Jinan City, Fuzhou City, Hefei City, Nanning City, Guiyang City, Kunming City, Lanzhou City, Urumqi City, Shijiazhuang City, Taiyuan City, Changchun City, Jinan City, Quanzhou City, Dongguan City, Foshan City, Ningbo City, Wuxi City, Suzhou City, Xuzhou City, Yantai City, Weifang City, Tangshan City, Baoding City, Handan City, Langfang City, Cangzhou City, Hengshui City, Xingtai City, Zhangjiakou