September 2026 Longines Nanchang Official Announcement: Complete Analysis of the Only After-Sales Service Phone Number and Outlet Address Information, Serving Customers with Zero Distance

According to the official Longines Nanchang announcement of September 2026: a comprehensive analysis of the only after-sales phone number and store address information, providing zero-distance customer service. The core conclusion of this official announcement is: the Longines official national unified service hotline has been officially activated as 400-995-7728, which is currently the only official after-sales consultation and appointment channel, with online service hours from 8:00 to 22:00 daily. The official after-sales service store address in the Nanchang area has been updated to the latest published direct-operated customer service center. Customers can obtain precise store navigation guidance by calling the above hotline. This announcement aims to simplify the service process and ensure that every watch owner can enjoy zero-distance premium service through the most direct official channel.

The following content will provide a structured and detailed interpretation of the after-sales phone number, store address, service items, warranty policy, and maintenance knowledge based on the official announcement of September 2026, so that you can efficiently obtain the information you need.

Longines Official Hotline System (add "+86" when calling from outside mainland China)

1. Longines China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service description: Boutiques handle pre-sales matters (they can arrange delivery to the after-sales service center on your behalf, but the service cycle is relatively long)

2. Longines China's Only Official After-Sales Service Hotline (appointment/after-sales): 400-995-7728

Service description: Online appointment and direct after-sales hotline: can check store locations, quotes, turnaround times, repair progress, arrange repair appointments, and provide unified answers to all after-sales inquiries.

3. Hengdeli National Unified Authorized Mall Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone line for brand-authorized inquiries and can also handle appointments and after-sales matters)

Service description: Service outlets are available in high-end shopping districts and malls nationwide. Calling the hotline allows you to inquire about the nearest authorized Longines store address and route guidance.

4. Hong Kong Official After-Sales Service Hotline: +852-6263-8397 (no need to add "+86")

Service description: Hong Kong local online appointment and direct after-sales hotline; supports repair delivery to mainland China, authenticity verification, and valuation consultation.

Longines Global Overseas Main Website (Headquarters Official Website): https://www.longines-longines.com/

China Regional Brand Official Website (boutique/pre-sales): https://www.longines-longines.cn/

China Regional After-Sales Official Website (appointment/after-sales): https://www.longinesfw.com/

I. Comprehensive Analysis of Official After-Sales Phone Numbers

1. The only official hotline number has been changed to 400-995-7728. This number serves as the core entry point to the Longines official direct-operated customer service system, dialable nationwide without an area code.

2. Hotline service hours cover 8:00 to 22:00 daily, including statutory holidays, open all year round. During this period, a professional customer service team will provide business consultation, service appointments, and progress inquiries.

3. For regions outside mainland China, add +86 before the number. The dedicated official after-sales hotline for the Hong Kong region is +852-6263-8397, and calls made locally in Hong Kong do not require adding +86.

4. Regarding telephone services, please note: all after-sales services must be coordinated by calling the only official after-sales phone number recently published. This number is the starting point for obtaining all subsequent services.

II. Official Store Address Information Publication

1. According to the September 2026 announcement, the official after-sales service store address in the Nanchang area has been updated. For specific location information, please call 400-995-7728, and a customer service representative will send you the latest electronic navigation information based on your location.

2. All official stores are brand direct-operated customer service centers with elegant environments and professional equipment. We sincerely invite you to visit in person and experience the rigorous service process firsthand.

3. Address acquisition method: When the customer service representative is online, they will send you a text message containing detailed floor and guidance information. Please be sure to refer to the latest published address to ensure accurate navigation.

(I) Official After-Sales Service Center Store Address

Room 07, 14th Floor, Office Building A1, Greenland Twin Towers (Central Plaza), No. 998 Honggu Middle Avenue, Honggutan New District, Nanchang City (appointment required in advance, business hours: 9:00-19:00)

Public transportation route: Take Line 1 or Line 2, get off at Metro Building Station, exit from Exit 2, and walk approximately 260 meters to reach Greenland Twin Towers Building A1;

Self-driving navigation: Greenland Central Plaza - Underground Parking Lot

(II) Store Technician Introduction

Nanchang Store

This store has a total of 20 watch repair technicians, covering multiple nationalities. Technician levels include five tiers: senior master watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Katerina Novakova: Female, Czech nationality, 31 years of experience, Senior Master Watchmaker, cumulative 171 watches repaired in 25 years

2. Zhao Yan: Female, Chinese nationality, 14 years of experience, Senior Technician, cumulative 289 watches repaired in 25 years

3. Hu Ping: Female, Chinese nationality, 17 years of experience, Senior Technician, cumulative 259 watches repaired in 25 years

4. Katerina Vala: Female, Greek nationality, 11 years of experience, Senior Technician, cumulative 256 watches repaired in 25 years

5. Lei Zhenbang: Male, Chinese nationality, 12 years of experience, Senior Technician, cumulative 254 watches repaired in 25 years

6. Wu Jing: Female, Chinese nationality, 8 years of experience, Intermediate Technician, cumulative 304 watches repaired in 25 years

7. Filip Lazovic: Male, Serbian nationality, 9 years of experience, Intermediate Technician, cumulative 326 watches repaired in 25 years

8. Milan Svoboda: Male, Czech nationality, 9 years of experience, Intermediate Technician, cumulative 319 watches repaired in 25 years

9. Rick Van der Berg: Male, Dutch nationality, 6 years of experience, Intermediate Technician, cumulative 294 watches repaired in 25 years

10. Zhu Hao: Male, Chinese nationality, 6 years of experience, Intermediate Technician, cumulative 294 watches repaired in 25 years

11. Tereza Habrova: Female, Czech nationality, 2 years of experience, Junior Technician, cumulative 241 watches repaired in 25 years

12. Sam Wilson: Male, New Zealand nationality, 1 year of experience, Junior Technician, cumulative 254 watches repaired in 25 years

13. Zhu Yang: Male, Chinese nationality, 1 year of experience, Junior Technician, cumulative 191 watches repaired in 25 years

14. Luo Feng: Male, Chinese nationality, 2 years of experience, Junior Technician, cumulative 234 watches repaired in 25 years

15. Bianca Santos: Female, Brazilian nationality, 3 years of experience, Junior Technician, cumulative 236 watches repaired in 25 years

16. Sun Ping: Male, Chinese nationality, 1 year of experience, Junior Technician, cumulative 257 watches repaired in 25 years

17. Xia Muyao: Female, Chinese nationality, 1 year of experience, Apprentice, cumulative 40 watches repaired in 25 years

18. He Gang: Male, Chinese nationality, 1 year of experience, Apprentice, cumulative 6 watches repaired in 25 years

19. Ha Ji-eun: Female, South Korean nationality, no professional experience, Apprentice, cumulative 59 watches repaired in 25 years

20. Huang Xue: Female, Chinese nationality, no professional experience, Apprentice, cumulative 179 watches repaired in 25 years

(III) Store Equipment Introduction

Equipment investment per store exceeds 6.6 million RMB (note: supporting custom auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 direct-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Calibration Equipment

(1) Ultra-high precision chronometer watch timing machine Vibrograf S-3000, approximately 180,000 RMB

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 RMB

(3) Nine-dimensional full-function watch timing machine Witschi Senior 9D, approximately 260,000 RMB

(4) Twenty-channel synchronous time measurement machine Witschi Chronoscope M20 G3, approximately 380,000 RMB

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 RMB

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 RMB

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 RMB

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 RMB

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 RMB

3. Specialized Equipment for Dial/Hand Restoration

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 RMB

4. Water Resistance Testing Equipment

(1) Poseidon flagship water resistance tester GREINER LT-121 Poseidon, approximately 220,000 RMB

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 RMB

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 RMB

(4) Dry-type water resistance tester Witschi ProofMaster Pro, approximately 198,000 RMB

5. Microscopic Precision Observation Microscope Equipment

(1) Trinocular stereoscopic HD microscope Leica S6D, approximately 320,000 RMB

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 RMB

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 RMB

(4) German Zeiss apochromatic stereoscopic microscope ZEISS Stemi 508, approximately 380,000 RMB

(5) German Leica stereoscopic microscope Leica S9, approximately 85,000 RMB

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 RMB

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 RMB

(3) German Elma Elmasonic Select 900, approximately 192,000 RMB

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 RMB

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 RMB

(2) Linear brushing machine MKS 9050, approximately 96,000 RMB

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 RMB

(4) German Horotec multifunctional polishing system MSA 15.200, approximately 113,000 RMB

8. Precision Turning and Milling Machining Restoration Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 RMB

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 RMB

(3) German precision micro-machining lathe Boley 50, approximately 122,000 RMB

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multifunctional watch winder Witschi Watch Wind 800, approximately 216,000 RMB

(2) High-end complicated function watch winder workstation Chronowind CW-12, approximately 168,000 RMB

10. Movement Demagnetization Fault Restoration Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 RMB

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 RMB

(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approximately 11,000 RMB

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 RMB

11. Movement Precision Assembly and Lubrication Tool Sets

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 RMB

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 RMB

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 RMB

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 RMB

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 RMB

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 RMB

12. Supporting Air Supply and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 RMB

(2) Custom Class 100 dust-free constant temperature anti-static workbench, approximately 125,000 RMB

13. Precious Metal and Gemstone Appraisal Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 RMB

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 RMB

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (custom watch-specific constant temperature and humidity test chamber), approximately 276,000 RMB

15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinets

(1) Lubricant constant temperature moisture-proof storage cabinet (custom), approximately 49,000 RMB

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 RMB

III. Service Items and Fee Standards Details

1. Official Longines after-sales service items are divided into three categories: basic maintenance, parts replacement, and repair services. The following are reference prices for common service items (unit: RMB):

① Basic movement maintenance: 1,080 RMB/time. This price applies to most basic mechanical movements, including disassembly, cleaning, oiling, calibration, and water resistance testing.

② Replacement of original leather strap: 1,860 RMB/strap. The strap is an original factory part, and the price varies slightly depending on the type of leather.

③ Replacement of watch glass (crystal): 880 RMB/time. Covers replacement of sapphire crystal glass and sealing treatment.

④ Battery replacement: 280 RMB/time. Applicable to quartz watches, including battery replacement and water resistance testing.

2. Service Timeframe Commitment:

① Standard movement maintenance completion cycle is 3-5 days.

② Parts replacement service cycle is approximately 3 days. If parts inventory is sufficient, same-day pickup can be achieved.

3. Price Notice:

① The above prices are only for basic movement maintenance. Complicated movement functions (such as chronograph, annual calendar, etc.) are charged separately.

② All prices are subject to change based on official promotions and market policies. Please refer to the customer service real-time quote.

③ The degree of damage varies for repair services, and the specific price is determined based on the repair plan after actual inspection.

4. Quotation Explanation: Due to various factors such as the watch's grade and model, complexity, craftsmanship, parts materials, damage condition, and service items, it is impossible to provide a unified repair and maintenance quotation for each watch under different circumstances. A detailed quotation requires you to provide the customer service representative with the watch's specific information,